Warranty at JP Equipment LLC
At JP Equipment LLC, we prioritize quality and reliability in our used equipment and heavy machinery. To ensure your peace of mind, we offer a comprehensive 6-month warranty from the date of purchase. This warranty provides continued support and protection long after your equipment arrives.
Warranty Coverage Details
Engine & Powertrain: Coverage includes the engine, transmission, and drivetrain components to ensure reliable performance.
Hydraulic System: Protects vital hydraulic components, such as pumps, cylinders, and hoses.
Electrical System: Covers critical electrical parts, including the battery, alternator, starter, and wiring.
Structural Integrity: Ensures the frame, undercarriage, and key structural elements are free from defects.
Service & Support Commitment
Authorized Service Centers: Our service trucks, equipped with advanced diagnostic and repair tools, are dispatched from nine conveniently located centers for on-site assistance.
Genuine Parts Guarantee: We use only genuine or OEM-equivalent parts for all repairs and replacements, ensuring the highest quality and durability.
Certified Technicians: Our skilled, certified technicians are trained to diagnose and repair all covered components, providing reliable and efficient service.
Hassle-Free Warranty Support
Easy Claims Process: Reach out to our customer service team to quickly start your warranty claim. Our team will guide you through every step of the process.
Fast & Efficient Service: We prioritize swift resolution of warranty claims to minimize downtime and ensure your equipment stays operational.
Warranty Exclusions
Normal Wear & Tear: Parts that naturally degrade from regular use are not covered by the warranty.
Misuse & Neglect: Damage caused by improper use, neglect, lack of maintenance, or unauthorized modifications is excluded.
Consumable Items: Items such as filters, fluids, and other maintenance consumables are not included in warranty coverage.
Warranty Benefits
Peace of Mind: Operate your equipment confidently, knowing it’s protected by comprehensive warranty coverage.
Cost Protection: Safeguard your budget by avoiding unexpected repair costs.
Reliable Performance: Our warranty, combined with our rigorous inspection process, ensures dependable, high-quality equipment.
Extended Warranty Options
For added peace of mind, we offer extended warranty plans with enhanced coverage:
Extended Protection: Enjoy coverage for up to 24 months for long-term peace of mind.
Comprehensive Coverage: Additional protection for more components and systems, ensuring complete security.
Flexible Plans: Choose a plan that suits your operational needs and budget.
On-Site Repair Services
Save time and reduce costs by avoiding off-site repairs. JP Equipment LLC offers prompt on-site support with a fleet of nearly 200 service trucks. Each truck is equipped with a 32-foot boom crane, capable of lifting up to 10,000 pounds, and advanced diagnostic and repair tools. This ensures our technicians arrive fully equipped and ready to handle any job—every time.
Expert Welding & Machining Services
Our team of industry-leading welders is supported by 10 specialized welding and machining trucks in our field service fleet. We provide on-site attachment repairs, precision machining, custom welding, and fabrication services—delivered directly to your location.
24/7 Expert Paving Equipment Support
Our dealer-trained paving technicians are available 24/7 to service all equipment brands. Whether you’re operating asphalt pavers, compactors, or screeds, we ensure your machines remain in top condition for optimal performance and reliability.
We Provide Stable Services
We deliver tailored solutions to meet our customers’ unique requirements, ensuring they acquire the perfect machinery to suit their needs.
Get Quick Support
(701) 428-2559